Premium Branches
Become a Premium Cashback Destination
Position your brand at the centre of where customers choose to spend.
diginuCashBack is driving real customer spend across South Africa. Premium branches get priority visibility, increased foot traffic, and the ability to offer enhanced cashback to attract high value, repeat customers.
I'm interestedDrive more foot traffic
Increase average spend
Build repeat customers
What is a Premium Branch?
A Premium Branch is a featured merchant location within the diginuCashBack ecosystem. Instead of simply participating, your business becomes a preferred destination, giving customers a reason to choose you over competitors.
Why premium positioning matters
Customers don’t just look for convenience. They look for value. When your branch offers enhanced cashback, it creates an immediate reason for customers to choose your business.
How Premium Cashback Works
At Premium merchants, customers can get either 5% or 10% cashback on their spend. This creates a powerful incentive for customers to actively choose your business.
Built for scale
diginuCashBack is designed to scale rapidly across South Africa. As membership grows, so does the number of customers actively looking for where to spend.
The earlier you join, the stronger your position.
Who this is for
Premium branches are best suited for businesses that want to increase customer traffic, stand out in competitive areas, attract repeat customers, and be part of a fast growing national platform.
Advertising. Optimised.
You only pay after we brought you more business.
Joining is free until 1 July 2026. Only pay 10% or 15% cashback when a customer submits their spending on the app.
Merchant FAQ
Common merchant questions
What is a Premium Branch?
A Premium Branch is a featured merchant location that offers enhanced cashback to attract more customers.
How does this benefit my business?
Premium positioning increases: 1. foot traffic 2. customer spend 3. repeat visits. Customers actively choose businesses that offer more value.
How do customers find my business?
Premium branches are highlighted within the diginuCashBack App, using geo-location technology to display your branch to customers in your store, making your store more visible to members looking where to spend. Your profile on diginuCashBack App will even have a directions button which members can use to navigate to your stores address.
Is there a limit to Premium Branches per area?
No.
Do I need to change my pricing?
No. You continue operating as normal. Cashback is used as an additional incentive to attract customers.
How do I get started?
Submit your details on the form above, and your team will contact you.
How much does it cost me?
Joining is FREE. You only pay 10% (member receives 5%) or 15% (member receives 10%) of the total amount spent by the customer (tips excluded) of the actual amount on their till slip.
What is the cost breakdown of my contribution?
On 10% cashback option the customer receives 5% cashback and the balance goes back into VAT, payment gateway fees and operational costs. On 15% cashback option the customer receives 10% cashback and the balance goes back into VAT, payment gateway fees and operational costs
What is the difference between the 10% cashback option and the 15% cashback option?
Premium Branches that agree to 15% cashback gets listed at the top of the screen, resulting in many more customers seeing your store, resulting in many more returning customers who shop at your branch due to the value they get back thanks to diginuCashBack and your store’s collaboration.
How do customers get their cashback?
When a diginuCashBack Member shops at your store, they have to upload the slip as proof of payment that they did in fact shop at your store. They then upload the slip on the diginuCashBack App, then our system automatically pays out their cashback into their diginuPay wallet (only applicable to approved claims). From their diginuPay wallet they can EFT, instant EFT or do a cash withdrawal at any Nedbank ATM nationwide as well as other participating outlets nationwide.
How do I know the customer claimed cashback from my store?
Our system uses the latest artificial intelligence technology to process uploaded images. We will send you weekly invoices on Mondays for the previous week’s submitted claims. You will also get access to a secure dashboard where you can view amongst else, approved, rejected or pending claims along with the photo of the actual slip uploaded.
How long is the term of the agreement between diginuCashBack Club and myself?
For however long you want it to be. We are so certain you will enjoy the new business we bring you, that we offer no fixed term agreements. You can cancel with a 30 day notice by simply sending us an email to merchants@diginu.com from the email address you registered with on our platform.
Can I get an online dashboard to see my claims?
Of course. You will get a full dashboard on our secure servers where you can login 24/7/365 and track all the new business we brought you.
How do I know the slips are genuine transactions that occured at my business?
We utalise the latest, state of the art, AI technology which includes sophisticated fraud detection, duplicate claiming attempts and altered or edited receipts. If at any point, you suspect a member submitted a fraudulent claim, you can notify our compliance department at compliance@diginu.com and we will investigate thoroughly and take appropriate action against the individual(s)' fraudulent attempts included but not limited to suspending any pending payouts, locking of their diginuPay wallet, permanent termination of member benefits and even criminal prosecution against any indviduals attempting fraulent activity.