Support

Frequently Asked Questions

Everything you need to know about diginuCashBack.

diginuCashBack Club is a membership club that gives you real cash back when you spend on groceries, fuel, and restaurants nationwide.

You earn cashback at all grocery stores, fuel stations, and restaurants across South Africa.
No partner stores required.

Simply upload your receipt on the app after your purchase.
Your cashback is processed and paid into your wallet the first Friday after the claim has been approved.

It’s real money.
No points, no conversions, no expiry.

Restaurants: 5% cashback (up to R100 per day).
Groceries: 1% cashback (up to R200 per month).
Fuel: 1% cashback (up to R250 per month).
Bolt: 5% cashback on vouchers (no monthly limits).

Cashback is paid out every Friday into your diginuPay wallet.

Receipts must be submitted within 24 hours of the time of purchase displayed on your slip.

When someone joins using your link and activates their membership, you earn a share of their membership fee, which comes out of our marketing budget.
You need to be an active club member to earn commission.
You continue earning across 5 generations as your network grows. Learn more →

No.
You earn cashback on your own spending regardless.
Referrals are an additional and optional way to earn.

Yes.
diginuCashBack is a paid membership that unlocks all cashback benefits and earning features.
There are 2 options:
1. Monthly membership fee: R99
2. ⁠Annual membership fee: R999

Yes.
diginuCashBack works anywhere in South Africa across supported industries (groceries, fuel, and restaurants nationwide).

Yes,
you can cancel anytime you want directly from your diginuCashBack App.

If it’s a restaurant, grocery store or fuel station anywhere in South Africa that provides you with a printed Tax Invoice till-slip, you can claim from your spending there.

Need help?

Contact diginuCashBack support and we’ll assist you.

Contact Support